Business Analyst

Location: Pittsburgh

Job Type: Contract

Duties: • The Business Analyst’s role is to elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. • This includes interviewing stakeholders and gathering and compiling user requirements to understand the technology solutions they need. • The Business Analyst will apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions. • The Business Analyst will also be proactive about working with the IT SM Office and IT SM Project Teams to look for new technologies to optimize business processes. • The Business Analyst will play a pivotal role in ensuring IT’s understanding of business requirements.

Requirements: • Must have 2-5 years of experience • Ideally the candidates would have experience working in an ITIL IT Service Management environment.