Chief Technology Officer

Location: Pittsburgh

Job Type: Full Time / Permanent

The Chief Technology Officer will provide guidance and support in the operations, hiring, and technical direction of the Technology Department, and position the technology group to meet the demand of increased eCommerce volume, achieving a SaaS Platform for our card-to-card gifting technology, and operating our in-house card fulfillment system.

Responsibilities: • Report to the CEO. • Work with VP-level leaders to define and oversee the SDLC. • Lead and organize the Managers, Directors, and VPs of the DevOps team, QA, Software Development, and technology depart. • Participate in the hiring process for Software Developers, QA, ITOps, and managers within the technology group. You will be the hiring manager for some of these positions. • Prescribe and monitor performance metrics for teams and individuals in the technology group. • Lead special, cross-team projects. Recent real examples include; • Standardizing application logging across teams • Non-production environment standardization (collaborating with dev managers and DevOps • Determine Application Performance Monitoring • Coordinate with Product Owners and other stakeholders on policy.

Our Technology Team agrees to these principles: • Production Insight – We don’t just write software, we run software. We ensure our applications and systems are working and maintain insight into how they’re performing and how they’re being used. • Developer Accountability – ‘Done’ means live, out to the world, in front of the people that are going to use it. We need people to own their work from implementation planning, through release, to ongoing production awareness. • Tight Development Loop – It’s cheaper to solve problems and answer questions closer to where they arise, so we have a great interest in quick reviews, quick releases, and quick adjustments. • Tools of the Trade We use several tools, frameworks, and practices to run our organization. Some of them are: JIRA, BitBucket, Kanban, PHP/Symfony, React, NextJS, XRay, LinearB, DataDog, DataDome, Vercel, Kubernetes, AWS, Notion, and more. Qualifications: • You have been a CTO in your current or last position for at least 5 years. • You have led technology teams of over 50 employees. • You’ve led hiring initiatives for developers and other IT staff, considering team needs and make-up, as well as candidate evaluation. • You have great organizational skills. • You are a level 5 leader, who can inspire, organize, and set a clear direction. • You have experience with eCommerce and/or with a SaaS Platform environment.

Compensation & Benefits: We are committed to providing employees with a benefits package designed to give them the flexibility they need to ensure a healthy life/work balance. We offer employees great benefits and perks, including, but not limited to: • Relocation Package • Medical, Prescription, Vision, and Dental insurance for employees and dependents • 20 days of PTO (vacation). • 12 Paid Holidays plus 2 Floating Holidays • 401(k) • Restricted Stock Units (RSUs): This is an ownership and profit-sharing program. • Tuition Reimbursement • Employee recognition program • Charitable Donation to a Charity of YOUR Choice yearly • Employee Referral Bonus: Refer Friends, and if we hire them, you get awarded. • Family Picnic, Holiday Party, and other employee outings • Brown bag sessions to keep you informed on the company/industry. • Internal Culture Club • Competitive Compensation (Top quartile pay): The Top 75 percentile total pay range versus other local employers.