Customer Service Representative

Location: Pittsburgh

Job Type: Contract to Hire

Summary:  We are looking for an entry level, sales support /customer service team member. This is a part-time position. As a supporting member to our sales team, the incumbent will be responsible for overseeing print job requests from conception to final printed product.

Responsibilities:  Job responsibilities include but are not limited to: system entry of project specifications and details; entry of postal rate and billing specifics into our Pro Mail data base- ensuring print job requests are compliant with postal regulations and guidelines; creating logos and graphic designs upon request. The incumbent must be able to interact with internal and external customers including other business departments such as IT, transportation, and our sales management team.

Requirements: The position requires the following skillset: Proficiency with Windows OS/Microsoft Office Suite, ability to pay attention to detail; ability to prioritize tasks in a fast-paced environment, basic knowledge, or experience with USPS regulations.