Job Type: Contract
The Fraud Analyst is responsible for fraud prevention activities, including but not limited to, chargeback and dispute resolutions, transaction monitoring, customer due diligence and decision management analysis. (S)he will assist in the detection and prevention of suspicious activities, fraudulent transactions and unusual customer behavior by performing transaction analysis, case investigations and account reviews. This position requires the analysis of financial and non-financial data as well as an interpretation of data for the purposes of identifying illicit activities such as fraud, money laundering and terrorist financing. The Person Analytical, with a proven ability to proceed both strategically and tactically. A bias for solution-based action. A proven leader organized and effective in communicating and in partnering cross-functionally, with a track record of helping to build strong teams where employees feel valued and developed. A thirst for personal and professional knowledge, coachable, and passionate to succeed both individually and as a team.
Essential Functions and Responsibilities: • Document all investigative activities. • Assist in the development and implementation of detection and prevention strategies that help mitigate fraud losses while ensuring an appropriate balance between risk and reward. • Analyze financial data to detect irregularities in areas such as billing trends, financial relationships, and regulatory compliance procedures. • Review reports of suspected fraud to determine need for further investigation. • Conduct in-depth investigations of suspicious financial activity, such as suspected money-laundering efforts. • Manage the fraud review of high-risk orders. • Create and maintain logs, records, reports or databases of information about fraudulent activity (including trends, financial losses and chargebacks). • Maintain knowledge of current events and trends in such areas as money laundering and criminal tools and techniques. • Perform due diligence on new corporate clients and account reviews to identify and prevent attempts to commit fraud against the company. • Review incoming chargebacks for reversal considerations and dispute chargebacks in a timely manner • Other duties as assigned. This list is not an exhaustive list of duties, activities or responsibilities that are required of this employee. Duties, activities and responsibilities may be changed at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Essential Knowledge, Skills and Abilities Required: • 3 – 5 years of risk and compliance management in multiple areas: fraud mitigation for online e-commerce transactions, loss mitigation, recovery, and user compliance • Understanding of industry-standard practices including AML, BSA, KYC, and PCI. • 2+ years of experience working with Kount fraud prevention solutions. • Ability to execute on current compliance-related needs while maintaining a forward-thinking mindset on how compliance frameworks will need to evolve alongside our product roadmap. • Strong project management and problem-solving skills, with demonstrated ability to take initiative and create company standards. • Strategic thinker capable of tackling complex problems and influencing risk-based decision-making. • Well-organized, detailed-oriented, able to prioritize workload. • Proficient in use of personal computers, internet and Microsoft Office software including Word, Excel, and Outlook (or related e-mail system); experience with Confluence, Slack. • A high degree of professionalism and integrity and ability to handle confidential information appropriately.
Education, Knowledge, and Experience Required: • BA/BS degree or equivalent business experience. (Business, Finance, Accounting, Psychology, Criminology, Pre-Law, or other similar field) • 3-5 years successful risk/compliance management experience, 8 years of experience in lieu of a degree • Must thrive in a fast-paced, dynamic environment while managing shifting priorities. • CISSP and/or CRCM certification is ideal.
Skills and Knowledge • English Language • Economics and Accounting • Computers and Electronics • Mathematics • Writing • Active Listening • Critical Thinking • Reading Comprehension • Speaking • Social Perceptiveness • Complex Problem Solving • Judgment and Decision Making • Time Management
We do not sponsor individuals for the purpose of obtaining H-1 Visas.
Compensation & Benefits/Perks: Compensation includes a competitive base salary, incentives, plus participation in company sale proceeds (up to 15% in total goes to employees on sale or profit). We are committed to providing its employees with a benefits package providing flexibility that ensures a healthy life/work balance. Employee Recognition Program • Refer Friends, and if we hire them, you get awarded • Family Picnic, Holiday Party, and other employee outings • On-site dry-cleaning pick-up service • Flex-time Scheduling and a Telecommute Policy • No cubicles, everyone gets a desk. • Private Health Advisory Policy for Employee and Dependents • Brown bag sessions to keep you informed on the company/industry. • We are an an Equal Opportunity Employer.