Help Desk / Technical Support

Location: Pittsburgh, PA

Job Type: Contract

Responsibilities:

  • Will do a lot of help desk duties. Will write, test and modify codes and software applications benefiting internal and external customers.
  • Writing SQL queries, & creating data extracts.
  • Under the general supervision of the IT Director, Program Developers (IT Specialist) write, test, modify and debug software for various applications.
  • Doing Help Desk & develop new software applications that advance business objectives.
  • Establish software specifications.
  • Implement new features and optimize functionality of existing software applications.
  • Upgrade existing software as needed.
  • Test applications, quickly identify and fix issues.

Education & Experience:

  • Strong Help Desk experience. Experience programming in Visual Basic, C#,
  • Writing SQL Queries and creating data extracts.
  • Proficient with SQL query development in MySQL and SQL Server.
  • Experienced with Oracle PL/SQL.
  • Any Mobil and/or JavaScript is a plus.
  • To be qualified, one must possess a computer science, software development, or information technology degree, have previous .NET programming experience, and possess a track record of being able to deliver high quality results within established timelines.
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