Microsoft Dynamics Program Manager

Location: Pittsburgh

Job Type: Full Time / Permanent

Opportunity Overview: Looking for a Microsoft Dynamics Program Manager to contribute and make a difference! This opening is for an experienced, versatile, Microsoft Dynamics Program Manager to function in a hybrid role. As an expert, you will look outward to understand the end customer’s needs. You will look inward and manage the value stream that transforms the stakeholders’ needs into software ready to be used. You are responsible for identifying, developing, and deploying end-user solutions including:  Dynamics 365 CRM. In an agile environment, your deep techno-functional knowledge and familiarity with the Microsoft Dynamics 365 application will ensure business requirements are met while providing a variety of advisory services around project management, business process development, implementation support.

Key Accountabilities • Perform full project lifecycle duties for Microsoft Dynamics 365 and related ISV solutions including: Project Definition/Estimating, Business Requirements Analysis, Functional/Technical Design. • Translate business needs into solution requirements, initial design concepts, rational business and functional requirements and specifications for solutions • Deliver business value on Microsoft Dynamics 365 implementations and monitor and control project execution • Participate in business process due diligence, solution design, application design and configuration, and documentation of system requirements to help deliver successful implementations • Document business requirements in a clear and concise manner, including user stories and business process diagrams. Facilitate meetings and lead review sessions with business stakeholders • Collaborate with the development team to devise the technical solutions that provide the best combination of maximum functionality and flexibility and minimum time, effort, and risk. • Lead, coach, train, and mentor new team members.

About You:  You are versatile Program Manager with 5+years of extensive Dynamics 365 full life-cycle implementation and management experience (Customer Engagement/CRM, ideally). You are also known for being a strong consultative, collaborative business partner. You have demonstrated proficiencies in most of the following: • Azure DevOps, deployments, and integrations • Breaking down complex business problems and designing elegant solutions with a focus on usability and data-driven decision-making • Collaborating within cross functional teams and building strong relationships • Identifying industry, business, and technology trends and best practices to enable continuous innovation. • Data analysis to ensure highest standards of data quality and data integrity. • UX orientation; understanding of business process to provide simple and user-friendly solutions

Skills that will set you apart: • Experience with power platform • PMI certification

Current Covid policy: As a contractor with the Federal government, a mandatory COVID-19 vaccination policy was implemented in states where we are permitted by law, which requires all associates to be fully vaccinated against COVID-19, unless approved for a medical or religious exemption. As permitted by applicable law, the candidate(s) hired under this posting must provide evidence of full vaccination as defined by CDC guidelines or request a medical or religious accommodation exempting them from the requirement.