Network Systems Analyst

Location: Pittsburgh

Job Type: Full Time / Permanent

As the Network Systems Analyst, you will be responsible for the day-to-day operations of the firm’s servers, cloud infrastructure and network environment. This role will work closely with senior staff to monitor and securely configure systems, assist with projects, and manage vendors. This position will provide tier 3 support to the Internal Computer Support (ICS) helpdesk and works closely with ICS staff on system and technical issues. This role reports to the Infrastructure Security Manager.

RESPONSIBILITIES • Configure and monitor networks and servers, backups, and cloud infrastructure • Research and resolve daily alerts and issues with network systems, backups, and cloud infrastructure • Configure, maintain, and monitor Microsoft Windows server operating systems and VMware in a network environment • Lead and/or assist with network and system implementations, upgrades and maintenance • Administration of telecommunication systems including VOIP and Office 365 • Assist with management of network environment including switchers, routers, firewalls, wireless access points, VPNs, and all other network communication devices • Implement network and server security best practices and policies • Administration of Active Directory, Group Policy, Office 365 (including Exchange Online), VDI, Azure and other cloud offerings • Troubleshoot various computer hardware and software issues • Create documentation, training materials, and videos • Research latest technology enhancements and develop recommendations to management.

REQUIRED: • Bachelor’s degree in Computer Science, Information Systems, Information Technology, or related field is required • Minimum one year of experience in systems and/or network administration is required • VMWare, Office 365, Azure • Strong systems/servers and networking background preferred • Familiarity with routers, switches, firewalls, and related hardware is preferred.

PREFERRED: • Technical certifications such as Network+ are preferred

OTHER: • Ability to learn new technology and troubleshoot technical issues is required • Excellent verbal and written communication skills • Proficient with Microsoft Office products (Word, Excel, Outlook, PowerPoint, etc.) • Flexible and able to multitask on several different aspects of a project or on multiple projects • Ability to take initiative to recommend projects, product improvements, or cost reductions.

We recognize that our culture is our identity. It is the building block of what makes us unique. Even as we grow, we are working hard to retain that same close-knit culture and continuously promote a positive, supportive work environment through our core values: Care, Integrity, Balance, Respect and Drive. We strive to provide a work/life balance that fits for each and every one of our employees. We are pleased to present a comprehensive benefits package that makes being employed by us more than just work. Some of the benefits we offer: • Competitive compensation • Insurance, including health, dental and vision, that begin on day one • 20+ days of paid time off and 12 paid holidays • Parental leave, family care leave, and personal days • 401(k) plans and profit sharing • Education assistance program, qualified transportation reimbursement plan, and pet insurance.

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