Network Technician

Location: Remote

Job Type: Contract to Hire

Network Technician Summary: • For the 1st 6 weeks / during training, person will work first shift / daylight • After training person will then work Thurs-Sun 2:00 PM – 12:00 AM or Fri-Sun 6:00pm-5:00am

Position overview and requirements: A proven track record in: • Racking and stacking of network devices • Cable patching • Physical layer troubleshooting • Equipment disposal activities • Installing and troubleshooting Cisco and Avaya IP phones Position Details: • Hourly position based upon experience & skill level • Contract position with possible extensions • Standard work hours: Flexible to both shifts: Thurs-Sun 2:00 PM – 12:00 AM or Fri-Sun 6:00pm-5:00am • Client Addendum will need to be followed. Copy will be provided at the time of candidates offer acceptance. This position will support facilities management, site security and project engagement with a commitment and desire to satisfy our customer by completing all work at the highest level, always striving for perfection. The candidate must be motivated and self-driven for success.

Responsibilities: • The patching cabling between network equipment and customer’s network • The installation of power cables from equipment to power supply in rack/cabinet/closet • The installation, troubleshooting and de-installing network equipment • Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.) • Install, troubleshoot, and de-install Network General remote Sniffers • Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels • Act as interface between customer’s associates and management • Provide hardware break-fix services for network infrastructure • Perform onsite call-through, data, voice, website and security testing • Perform back-up testing to ensure all systems are connected to the customer’s network as directed • Support carrier testing of circuits • Assist with facilities efforts • Power and uninterruptable power supply (UPS) restoral • Water problems, • Emergency cooling restoration, • Fire suppression exercises, restoration, and post fire events • Support inventory management activities • Receiving inventory • Tagging of assets • Tracking spares (crash kits) • Ordering inventory • Updating inventory records • Prepare and return damaged equipment • Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management • Coordination services will be provided 24×7; Coordinate with and support other third party vendors (e.g., telecommunications, wiring, distributed antenna solutions, WAN/LAN management) in compliance with customer’s requirements.

Requirements: • Requires appropriate equipment and training with high speed fiber optic transport • The ability to clean high speed single mode optical connections • The ability to measure, transmit and receive on high speed optics • The knowledge and experience to work safely with high speed single mode long range optical lasers • Must be proficient in utilizing technical tools such as Sniffers, BERT testers, cable testers, and fiber testers. • Requires experience in working in a data centers and communications closets • Must be able to perform rack and stack activities • Must be able to safely lift heavy objects • Must understand cable patching processes and procedures • Must have a basic knowledge of data communications networking. • Must be able to assist in troubleshooting issues • Must understand network terminology • Must be willing to work shift work which includes nights and weekends.

Experience and Education: • 5+ years of experience in data communications • High school diploma or equivalent required • Must have a basic knowledge of Cisco switches and routers

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