Network Technician (onsite in Chandler AZ)
Location: Chandler, AZ
Job Type: Contract
Job Description Looking for a Network Technician with a proven track record in: • Racking and stacking of network devices • Cable patching • Physical layer troubleshooting • Equipment disposal activities • Installing and troubleshooting • Cisco and Avaya IP phones.
This position will support facilities management, site security and project engagement with a commitment and desire to satisfy our customer by completing all work at the highest level, always striving for perfection. The candidate must be motivated and self-driven for success. Position Details: • Hourly salary based upon the level of experience & skill-set • Long term contract with opportunity for extension or hire • Standard work hours: Sunday – Thursday 6:00 PM – 02:00 AM • Type / Location: Customer location, Chandler, AZ 85224 • Client Addendum Applies; will provide at the time of offer acceptance
Responsibilities: • The patching cabling between network equipment and customer’s network • The installation of power cables from equipment to power supply in rack/cabinet/closet • The installation, troubleshooting and de-installing network equipment o Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.) o Install, troubleshoot, and de-install Network General remote Sniffers • Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels • Act as interface between customer’s associates and management • Provide hardware break-fix services for network infrastructure • Perform onsite call-through, data, voice, website and security testing • Perform back-up testing to ensure all systems are connected to the customer’s network as directed • Assist with facilities efforts • Power and uninterruptable power supply (UPS) restoral • Water problems, • Emergency cooling restoration, • Fire suppression exercises, restoration, and post fire events • Support inventory management activities • Receiving inventory • Tagging of assets • Tracking spares (crash kits) • Ordering inventory • Updating inventory records • Prepare and return damaged equipment • Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management
Requirements: • Must be proficient in utilizing technical tools such as Sniffers, BERT testers, cable testers, and fiber testers. • Requires experience in working in communications closets o Must be able to perform rack and stack activities o Must be able to safely lift heavy objects • Must understand cable patching processes and procedures • Must be familiar with 66 Block and 110 Block cross connect procedures • Must have a basic knowledge of data communications networking. o Must be able to assist in troubleshooting issues o Must understand network terminology • Must be familiar with IP phone o Must be able to program Cisco phones o Must be able to install Avaya phones o Must be able to troubleshoot Avaya and Cisco phones • Requires good interpersonal communications skills o Must be able to explain technical issues in a way the customer will understand an issue o Must be able to interpret a customer’s issue in a way that will allow technician to facilitate a resolution
Experience and Education: • 5 years of experience in data communications • Must have a basic knowledge of Cisco Phones, switches and routers • Must have a basic knowledge of local and wide area networking. • High school diploma or equivalent required
IMPORTANT INFORMATION: – The position is onsite supporting customer in Chandler, AZ. Hours listed are standard at Sun – Thurs from 6pm to 2am, but with this customer we do require flexibility.
Keywords that will make a candidate standout – 5 years relevant experience; Data Center Technician; Racking and stack Network (Layer 1 or Physical layer) troubleshooting; knowledge of switches and router; wide area networking WLAN and WAN.
Profile resume: • Strong knowledge of physical IT infrastructures. • Network troubleshooting (network configuration, set up IPs, etc.) • Resolved problems with hardware, software, and network failures in a highly advanced demanding datacenter. I also was responsible for testing and repairing server hardware electronic components. In addition, isolate and resolve network connectivity issues in the data center fiber and copper infrastructure. • Rack and stack servers in a data center environment • Troubleshoot Cat6 Ethernet and Fiber Optic connections