QCA Systems Engineer

Location: Hybrid - Pittsburgh

Job Type: Full Time / Permanent

The Quality Control Automation (QCA) System Engineer III is responsible for the technical lifecycle and day-to-day up-time of enterprise instrumentation management, and/or environmental control, and/or laboratory management systems including the Commercial Off-The-Shelf (COTS) application.


  • Serve as a system platform owner for multiple systems; e.g., responsibility for managing the system lifecycle including feature delivery, integration, modification, and maintenance.
  • Responsible for working with process owners and system owners to ensure their day-to-day and long term system operational and project related expectations are met.
  • Function as an application level and system level administrator as needed.
  • Adhere to Standard Operating Procedures (SOPs) and documentation requirements while authoring requirement specifications, functional specifications, configuration specifications, and various testing (i.e., plan, scenarios, cases) documents.
  • Support the delivery of application features and workflows by the configuration of parameters and templates to define COTS application behavior, along with developing reports.
  • Adhere to Standard Operating Procedures (SOPs) and documentation requirements while developing and executing formal testing (e.g., commissioning) for systems.
  • Guide and support the validation team during validation planning and qualification activities for application enhancements and upgrades.
  • Create and review Standard Operating Procedures (SOPs) and training materials; conduct training for SOPs.
  • Practice and stays current with ISPE GAMP best practices, FDA GxP regulations, and applicable ISO standards.
  • Communicate cross-functionally and with external consultants.
  • Review and/or delegate work to technical professionals as needed.
  • Provide 2nd level of support for applications used in manufacturing and laboratory operations as needed, including off-hours.


  • Undergraduate degree in Computer Science, Information Science, Life Sciences, or 10+ years direct, relevant experience in enterprise instrumentation management, and/or environmental control, and/or laboratory management system administration and configuration to provide a comparable background.
  • Minimum of 5+ years’ experience in system administration along with application configuration for any of the following types of system: enterprise instrumentation management, and/or environmental control, and/or laboratory management.
  • Minimum of 5+ years’ of experience in a system and/or application administration role providing value for manufacturing or laboratory operations in Biotech, Pharmaceutical, or Medical Device manufacturing that was regulated by the FDA and subject to 21 CFR Part 11 requirements.

Highly desirable experience:

  • Experience administering various Commercial Off The Shelf (COTS) application(s) used in the Life Sciences and Pharmaceutical Manufacturing industry. This administration should include configuration of application, user administration, roles maintenance, reporting, exports and interfaces or lab instruments and environmental and temperature monitoring controls.
  • Mild Structured Query Language (SQL) use, Basic programming, PowerShell scripting and other support and maintenance tools popular in industry.

Specific product (COTS) experience desired:

  • Temperature in Cryogenic areas (like freezers), pressure and oxygen/CO2/H2O2 monitoring.
  • Knowledge of Rees Scientific Centron Presidio is a plus.
  • Experience with Dickson, Measurement Computing or similar COTS system designed to alert on critical environments and rooms reaching thresholds that are predetermined by SOPs.
  • Experience administering Siemens Building Automation Systems or Building Management Systems (e.g. Desigo CC or SEECO).
  • Experience with Beckman Coulter Life Sciences products for particle monitoring.
  • Experience with Blue Mountain Regulatory Asset Management system in cloud and used to interface with other systems like LabWare.
  • Prefer 2+ years’ experience using PowerShell or some programming language.
  • Demonstratable ability to work in collaborative and independent work situations and environments while multitasking.
  • Demonstratable effective verbal, written and interpersonal skills.
  • Demonstratable ability to prioritize and operate proactively with minimal need of supervision.