Salesforce Developer

Location: Pittsburgh, PA

Job Type: Contract

We’re looking for a customer-obsessed, experienced Salesforce developer and administrator to assist our customer support team onsite in Pittsburgh. We need someone who thinks on behalf of customers and internal stakeholders while they code/configure our internal Salesforce environment and external support site. To be successful, you need to have a true passion for identifying inefficiencies and improving them. Ideal candidates will have some experience in both developing and administering for Salesforce. If you’re interested in working on a rapidly evolving system loaded with interesting challenges and hard problems, we want to talk to you.

Responsibilities:

  • Must be a creative and innovative thinker with an affinity for UX/UI and developing solutions that generate meaningful value and positive experiences for the end user
  • Take ownership of project work while fostering internal relationships (should be a confident self-starter and team player)
  • Serve as the technical expert for the team in determining the best approach to address a requirement. Translate business requirements into well-architected solutions that best leverage the Salesforce platforms and product.
  • Communicate planned changes and obtain sign-off from both Director of Support and VP of Operations
  • Attend regularly scheduled CRM meetings and share change information according to change management guidelines
  • Design effective system architecture with a focus on usability and scalability. Function as an advanced Salesforce consultant understanding configuration, workflows, security, deployment, and custom objects.
  • Provide detailed level of effort estimates for proposed solutions. Articulate benefits & risks to a solution’s feasibility & functionality
  • Design and build high-performance, reusable, and reliable Salesforce solutions with best practices, including new applications, web sites, and system enhancements
  • Develop interactive, data-driven solutions in Salesforce utilizing APEX Classes and Triggers, Visualforce Pages, Lightning Components, and SOQL.
  • Support Salesforce Object modeling
  • Support data integration
  • Develop solutions using Salesforce API and API workbench
  • Develop advanced reports and dashboards
  • Ensure best possible quality of the application using test classes for the code that you develop
  • Identify bugs and align with requirements during debugging. Triage and fix bugs.
  • Test bug fixes in sandbox environment to make sure they work as per requirements, pass user acceptance tests, then deploy them to production
  • Proactively recommend business process automation and improvements based on newly established business process knowledge and prior experience
  • Answer internal user/IT inquiries
  • Take preventive actions that will improve application reliability and performance
  • Additional scope may be proposed and agreed through the duration of this position

Education & Experience:

  • Bachelors degree in Computer Science or Business Information Systems preferred
  • 8+ years in-depth Salesforce development, creating custom components and/or extending existing Salesforce features.
  • 8+ years in-depth work as Salesforce Administrator in configuration and deployment
  • Thorough understanding and experience working with cloud based systems, specifically CRMs.
  • Integration with systems of records and external applications
  • Customer Service-related experience preferred
  • Experience in automating business processes preferred
  • Apex Coding
  • Advanced Salesforce Community experience in addition to other Salesforce products
  • VisualForce Coding
  • Salesforce API experience
  • SOQL / Work Bench / Developer Console
  • Lightning
  • HTML / JavaScript / CSS
  • Salesforce Processes and Workflows
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