Scrum Master

Location: Pittsburgh

Job Type: Full Time / Permanent

The Scrum Master facilitates and champions the agile software development process by coaching and mentoring development teams, identifying and eliminating impediments, and promoting the use of standards and best practices. The Scrum Master ensures smooth operation of agile processes and activities, and is responsible for leading daily stand-ups, backlog prioritization meetings, and retrospectives.

Responsibilities:  Organize and facilitate agile activities and ceremonies including daily stand-up meetings, sprint reviews, retrospectives, sprint and release planning, and product backlog refinement sessions. Ensure that all meetings are positive, productive, stay on topic, and are kept within the timebox. Collaborate closely with the product owner to manage the backlog. Effectively manage user story estimation and forecasting. Champion and facilitate adoption of agile standards, tools, and best practices. Coach team on established IT and corporate standards (e.g., security, quality, and architecture) to minimize operational and reputational risk. Proactively identify and resolve impediments to team progress. Communicate with leaders to ensure transparency into delivery progress, challenges, and risks. Utilize team feedback and metrics (e.g., quality, delivery, cadence, etc.) to identify areas of opportunity and work with team to continuously improve. Coordinate with other teams (internal or external) for dependency management/alignment and with systems teams. Coach the team to improve collaboration and self-management, promoting healthy interactions both within the team and with external stakeholders. Represent the team at broader planning and coordination sessions (e.g., Scrum of Scrums). Support the team in using agile planning and development tools. Experiment with new practices and frameworks to improve team outcomes. Actively participate in learning opportunities such as communities of practice or conferences to improve skills and better support the team. Contribute to the advancement and improvement of agile practices within the organization.

Skills and Competencies:  Deep knowledge of agile practices, frameworks, and techniques. Excellent people and project management skills. Coaching skills and ability to motivate teams. Strong communication and presentation skills. Strong analytical and problem-solving skills. Experience with agile planning and development tools. Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.

Basic Qualifications:  (These are the minimum qualifications you need to be considered for the job) If you have some but not all the qualifications listed, please do not count us out. Studies show that some individuals avoid applying for jobs if they do not meet every qualification. We are committed to finding the right person for each role, not just checking off a list. We encourage you to apply as you might be the right fit for this role or other exciting openings. Bachelor’s degree (or equivalent years of experience). At least 6 years Agile experience preferred. 4 years of scrum master experience. Agile, scrum, or project management certification preferred (e.g., CSM, CSP). Technical Background preferred. Experience working with distributed teams in different time zones. Experience working with external partner teams.

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