Senior Business Analyst – SAP

Location: Pittsburgh, PA

Job Type: Full Time / Permanent

A Business Analyst conducts research, monitors, maintains, and optimizes business solutions.

  • Knowledge of business processes and SAP within a specific area of responsibility, defined by the position.
  • Directly support users and corporate processes in the assigned area.
  • Researches gaps in functionality, gathers requirements of users and presents recommendations to teams both technical and business.
  • Excellent grasp of industry and subject matter best practices, trends, and concepts.
  • Ability to apply these concepts into the SAP environment and business process.
  • Strong Leadership skills, especially in the handling of Organization Change Management are strongly desired.
  • Supports SAP ECC and related software
  • Excellent Knowledge of Materials Management techniques, methods, and tools. Subject matter best practices
  • Good understanding of SAP product lifecycle management
  • Good understanding of SAP production planning, MRP, ATP, AOP.
  • Knowledge of SAP Reporting capabilities, Business Objects is an advantage
  • Develops process documentation for processes and procedures
  • Participate in Service Desk function to resolve user related support calls
  • Prepare and execute test plans for new functionality
  • Publish communication related to the deployment of new functionality
  • Translate user requirements into user requests and program specifications
  • Work with programmers to assure compliance to program specifications
  • Develop training outlines for end-users
  • Liaise with Divisional Management to understand direction within their functional area of responsibility
  • Monitor compliance with Service Level Agreements for site.
  • Maintain security in compliance with Security directives.
  • Ensure compliance to IT Policies and Guidelines.
  • Proficient project management skills, utilizing recognized methodologies and frameworks
  • Travel can range from 25%-50%
  • Gather user requirements to develop solutions and alternatives
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs
  • Translate high-level information into details as well as summarize detailed information
  • Communicate and collaborate with users to analyze information needs and functional requirements
  • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
  • Work with users to define concepts under direction of project leaders
  • Serve as the conduit between the user community and the software development team through which requirements flow
  • Develop requirements specifications according to standard templates
  • Liaise between the business, technology teams and support teams
  • Comply with company’s Global IT Policies & Procedures
  • Other duties as assigned

Education & Experience:

  • Excellent knowledge of business processes and best practices
  • Knowledge of SAP in specified areas
  • Associates Degree in Computer Science, equivalent work experience acceptable
  • 7+ years of business experience in functional area
  • 5+ years of SAP experience
  • Strong interpersonal and excellent documentation skills are a must
  • Able to assume and complete assignments independently
  • Ability to explain and champion technical concepts to a broad audience
  • Excellent customer service skills required
  • Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
  • Strong project management skills and understanding of project management lifecycle
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
  • Relevant technical certificates a plus