Senior Cloud Engineer

Location: Pittsburgh

Job Type: Full Time / Permanent

Position Summary:  The Senior Cloud Engineer role is responsible for the effective and efficient setup and architecture of the cloud infrastructure and supporting platforms. The Senior Cloud Engineer will be responsible for the design, integration and troubleshooting of the cloud infrastructure across several business applications. Works collaboratively with technical and business stakeholders on the cloud capabilities required to support infrastructure environment and provides resilient design that is repeatable for application modernization and cloud deployments. The Senior Cloud Engineer must be able to work effectively as a subject matter expert in platforms to provide support for a cross-functional team, including: • Architect team (Security, Networking, Platform, Application) • Application development team • Bank operations and platforms engineers • IT and business stakeholders Primary Success Factors • Implements cloud infrastructure architecture using Infrastructure as Code tools like Cloud Formation, Terraform, Ansible and Docker. • Builds the Infrastructure as Code while considering reuse, extensibility and scalability requirements. • Deploys foundational AWS services VPC, IAM, Security Groups, NACLs, KMS, Secret Manager, SSM, Routes, EC2, EKS, ELB, S3, CloudWatch and CloudTrail. • Manages a Kubernetes environment, knowledge of Kubernetes, Docker, Jenkins, AWS CodeCommit. • Performs the ongoing administration and configuration of Cloud Infrastructure (private and public) utilizing knowledge of cloud native solutions and operating systems such as AWS, Azure, Kubernetes, Windows Server/Desktop, Linux Platforms, Oracle Databases along with supporting applications. • Assists in defining technical standards, governance and compliance with cloud standards and policies such as ensuring that all cloud security measures are incorporated into infrastructure implementation and maintaining business continuity and disaster recovery processes. • Conducts routine monitoring and analysis of the cloud environments to include audit log reports evaluation, system and storage utilization reports, site and system usage, growth reports, etc. • Tests and monitors performance for potential bottlenecks and identifies possible solutions to resolve issues. • Develops and details best practices for supporting cloud applications and assists with defining appropriate support model to provide production support that improves application availability, quality and performance by ensuring achievement of Service Level Agreements (SLA) and participating in required support calls. • Maintains collaborative working relationship with business partners, technical services (database, servers, desktop, networking, security) and software vendors as needed. • Understands customer’s business implications and incorporates understanding into technical and process improvement recommendations. • Participates actively on large and complex projects as an individual contributor for analysis and capacity planning of cloud infrastructure resources design that meets project requirements and supports department standards. • Demonstrates commitment to welcome, value and foster a climate that promotes and fully leverages team diversity. • Participates in employee development through training and technology transfer to existing technical support team members. • Ensures compliance with policies, procedures and regulations to ensure safe and sound business operations. • Develops and implements software and configurations to apply appropriate system security mechanisms.

Required Experience: • Bachelor’s degree in Information Systems or equivalent work experience • Seven or more years’ experience in technical infrastructure\systems support role; three years of that experience working with cloud native solutions or similar job function • Experience with provisioning and managing infrastructure as well as applications in Cloud environments including Amazon Web Services (AWS), Microsoft Azure • Automation mindset when building infrastructure components, enforce governance, establish operational processes, backup and DR solutions • Strong understanding of how to secure AWS environments and meet compliance requirements • Experience with infrastructure-as-code environments, automated server and network configurations, large-scale software deployments or monitoring and testing, including continuous integration and continuous delivery (CI/CD) • Experience with AWS Landing Zone, Account Factory, Control Tower, SCPs and Guardrails • Experience with AWS security tools Guard Duty, Security Hub, Inspector, Config, AccessAnalyzer • Demonstrated knowledge of networks, operating systems, system monitoring, security and technology infrastructure; the incumbent will specialize in one or more technical areas, certification in areas of specialization is preferred • Major field of expertise should be centered around cloud infrastructure, configuration of server operating systems, systems software, application support and server security • Strong communication and presentation skills; ability to function as a member of team, ability to manage multiple projects and tasks concurrently • Strong working knowledge of application development, computer operations and related concepts • Knowledge of sound, industry-accepted server software support practices and methodologies.