Senior Quality Assurance Analyst

Location: Pittsburgh

Job Type: Full Time / Permanent

The Senior Quality Assurance Analyst, reporting to the QA Manager (PMO), will work with business and development teams to define, design, document and execute functional, regression tests to ensures that new and existing systems and features and applications meet quality and performance expectations. Develops automation framework and ensure maximum automation coverage is attained. Maintains and reports on QA metrics.

Supervisory Responsibilities: • None

Duties/Responsibilities: • Participate in creating test plan, testcases, data, procedures and component based manual scripts based on business function for one or more medium sized projects or multiple small projects • Participate in functional requirement and code reviews as applicable • Accountable for ensuring test coverage and mapping of requirements to tests • Ensure tests are self-contained, well documented, maintainable and reusable • Plan and coordinate timely availability of test data and create test data for multiple or complex projects • Execute systems, functional and end to end test scenarios and cases • Participate in risk-based analysis for test execution • Ensure test environment reflects requirements for test execution • Write and reproduce accurate software problem reports including steps to reproduce the defect • Work closely with the Business Analyst and Developers to resolve defects • Analyzes and reports overall test status and results of test case execution • Review test results, applies analytical skills to identify when issues need to be escalated and identifies associated risk and/or impact • Ensure all post test execution wrap up activities are conducted for projects as per procedures and process • Train the QA /BA teams as and when required • Identify the gaps and define tests to be added to a regression/automation suite

Required Skills/Abilities: • 5+ years of solid software testing background through extended quality assurance experience • Ability to work in both a formal SDLC environment, as well as an Agile environment. • Application/technology knowledge in several areas including Web Technology, Oracle, SQL, batch processing, Jira, Confluence, ServiceNow • Working Knowledge of automation tools such as Selenium, Cucumber • Strong verbal, written communication, and interpersonal skills • Very strong analytical and problem-solving skills • Ability to multi-task, prioritize, and work efficiently while preserving accuracy and attention to detail • Energetic self-starter, with the ability to work independently • Knowledge of Agile and experience working in an Agile environment • Knowledge of and experience with Jira, SmartBear TM4J and SoapUI/ReadyAPI • Knowledge of and experience with Postman, WireMock, LINQPad • Experience with testing micro services in a Kubernetes environment • Experience with testing Cloud-based services and applications

Education and Experience: • B.S. in a computer-related field or equivalent experience

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