Solutions Architect

Location: Pittsburgh

Job Type: Full Time / Permanent

Responsibilities:

  • Lead a team of technical professionals, providing guidance, mentorship, and fostering a collaborative work environment.
  • Serve as the escalation point for the technical team, addressing complex issues and providing expert-level support to ensure customer satisfaction.
  • Design, develop, and implement comprehensive technology solutions for our clients, including networking, servers, virtualization, email maintenance, and migration.
  • Collaborate closely with clients to understand their requirements and business objectives, translating them into effective technical solutions.
  • Stay up-to-date with the latest industry trends and advancements, and proactively identify opportunities to enhance our service offerings.
  • Drive continuous improvement by evaluating existing processes and proposing innovative solutions to optimize performance and customer experience.

Requirements:

  • Proven experience (5+ years) in managing and delivering managed services, preferably in a leadership role.
  • Experience in networking, servers, virtualization, and firewalling technologies.
  • Strong leadership skills with the ability to inspire and motivate a team.
  • Excellent problem-solving abilities and a strategic mindset.
  • Exceptional communication skills to effectively collaborate with clients and internal stakeholders.
  • Self-starter with a passion for learning and staying updated on emerging technologies.
  • Ability to adapt solutions to meet the evolving needs of clients and the organization.

Preferred Qualifications:

  • Previous experience in management or team leadership roles.
  • Industry certifications such as Cisco Certified Network Professional (CCNP), Microsoft Certified Solutions Expert (MCSE), or VMware Certified Professional (VCP).
  • Familiarity with cloud technologies, such as AWS or Azure.

Join our team and seize the opportunity to make a significant impact while expanding your horizons as a technical lead. We value innovation, collaboration, and professional growth. If you are a self-starter who is passionate about maintaining current knowledge and adapting solutions to fit client needs, we would love to hear from you.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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