Sr. Business Analyst

Location: Pittsburgh

Job Type: Full Time / Permanent

The Senior Business Analyst with supports the development of our market differentiating software solutions for internal and external users of software solutions. The Senior Business Analyst is a team player that will work across the entire division to collaborate with stakeholders and scrum teams to understand and translate our customer’s business needs into technical requirements.

Duties/Responsibilities: • Understand customer requirements through sessions, interviews, document analysis, business process descriptions, business analysis, task and workflow analysis, online research, data analysis, and/or code analysis. • Create user stories, use case diagrams, acceptance tests, etc. to communicate high-level technical functions and requirements and ensure alignment with product strategy and roadmap • Coordinate, schedule, facilitate, and participate in customer enhancement-focused collaboration sessions, Scrum meetings and sprint planning meetings, with internal and external audiences. • Organize review of requirements with users, developers, product management and architecture teams. • Decompose high-level information into details, and documents refined, actionable, functional requirements. • Assist software development teams in the architecture of systems, by providing process flow diagrams, business documentation, and/or technical documentation. • Analyze existing processes to identify gaps and areas of improvement. Work with other departments to create, develop, and implement process improvements with an enterprise-wide focus. • Assist with product documentation. • Assist Product Owners with training to system users as new system enhancements are released. • Mentor Business Analysts to ensure appropriate business analyst standards and practices are met when appropriate. • Assist software development teams in the quality assurance of systems by providing test plans with test cases and supporting the business during testing efforts with user acceptance testing. • Eastern Standard Time working hours.

Education and Experience: • Bachelor’s Degree in Computer Science, Computer Information Systems, or related field. In lieu of degree, 5+ years of relevant experience as a Business Analyst required. • 5 years of experience as a Business Analyst with advanced knowledge of business analysis, standards, and project delivery practices.

Required Skills/Abilities: • Experience in various software development lifecycle management methodologies (Agile Scrum, Kanban) using tools like Microsoft Azure DevOps or Jira for business requirements documentation. • Experience working with financial products and systems preferred. • Experience Scrum team a bonus • Experience in SQL scripting to perform data analysis and query data preferred. • Strong verbal and written communication skills with the ability to build positive collaborative relationships with business stakeholders. • Analytical, with problem-solving abilities and creative resolution skills. • Must be detail-oriented and have excellent organizational skills with the ability to manage multiple competing priorities and deadlines. • Expected to perform independently and exercise good judgment. • Certification in CBAP, CSPO, PSPO, or CSM preferred Benefits Compensation will be comprised of a base salary and opportunity to qualify for a quarterly performance-based bonus program. Benefit package includes health, dental, vision, short-term disability, long-term disability, life insurance, PTO and 401(k) match (after applicable waiting periods).