Our Global IT Infrastructure & Operations (ITIO) group is a team of innovators who love technology as much as you do. Together, we’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality solutions and services. You’ll work in a stable, resilient, and secure operating environment where you—and the products and services you deliver—will thrive. This is a once in a lifetime opportunity to take an entire IT department and help transform it into a world-class provider of high-quality services that not only aligns with but anticipates the business needs. The ITIO organization is focused on delivering exceptional and secure network services across 330+ sites around the globe. All this while designing a state-of-the-art cost effective globally transformed network within a user centric culture across all the ITIO service teams. Towards this objective, the ITIO organization is looking for a Senior Network Engineer that will focus on the planning, design, and subsequent development of local area networks (LANs), at the individual site level, and the physical separation of the wide area network (WAN) in its globally spanning entirety. The goal of Senior Network Engineer is to ensure stability, performance, and integrity of all in-house data, physical devices, processes, and wireless network infrastructures that consistently provides a positive secure network experience that is aligned with the overall business requirements. As the Senior Network Engineer, you will lead with the architecture of the overall network and be part of installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links within their purview. You will be expected to recommend and vet new products and services, as well as maintain a general knowledge of emergent network technologies that are applicable to the continued growth and well-being of the enterprise. This inclusive, customer driven, and open mindset will ignite a global cultural shift that will enable us to continue to evolve driving innovation and reprograming of the network services. You will be involved with the development, implementation and continual improvement of network service delivery while serving as a change agent for IT. Not only will you be responsible for delivering quality services and projects in a timely manner, but you will also help foster an inclusive and innovative culture. This position will be a member of a global virtual team, communication and collaboration is essential to the team’s success. The position requires a proven team player, technical leadership, and guidance during complex situations.

Primary responsibilities include building and nurturing a world-class network team, driving network and security policies and procedures, fostering relationships with key partners, helping to managing complex projects and team workloads to drive efficiency and effectiveness.

Key Responsibilities: • Reporting to the Manager of Global Networks, you will have responsibility for the following: Strategy & Planning • Collaborate with management and department leaders to assess near- and long-term network architecture and capacity needs. • Create and maintain documentation as it relates to network configuration, network topological diagraming and mapping of internal IT and OT networks, and network related processes, and services. • Develop, implement, and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery. • Research, design, and implement new technologies and systems to upgrade or replace legacy technologies or systems. Operational Management • Design and deploy company LANs, and wireless networks, including, but not limited to, routers, switches, firewalls, wireless access points, and network appliances • Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. • Oversee new and existing equipment, hardware, and software upgrades. • Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services • Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes. • Monitor network performance and troubleshoot problem areas as required • Ensure network connectivity of all networks connected appliances such as servers, workstations, telephony equipment, fax machines, etc. • Engage in network asset management, including the maintenance of a network component inventory along with any related documentation and technical specifications information. • Monitor and test network health to provide network performance statistics and trending reports. • Collaborate with the Information Security Team in managing all network security solutions. • Perform security audits, and system backups and recovery of network infrastructure.

Formal Education & Certification: • University/College degree (AA, BA, BS) required. • 10 plus years or more of relevant work experience working on enterprise class equipment required. • Cisco certifications are required. CCIE is preferred • Meraki certification and Silver Peak SDWAN is preferred or relevant work experience. • Candidate required to be fluent in English.

Knowledge & Experience: • Proven experience and success with enterprise class LAN, WAN, and WLAN design and implementation. • Proven experience in SDWAN technologies. (Silver Peak a plus) • Proven experience with network capacity planning, and general network management best practices. • Proven experience with network infrastructure, security technologies and best practices, including, Router/Switch security, Firewall Management, protecting perimeter network devices, as well as experience with and an understanding of security logging for monitoring and incident response, wired and wireless guest network design. and implementation • Excellent, hands-on technical knowledge and experience working in an enterprise class network environment [multiple LAN locations, a globally encompassing WAN spread across international locations, multiple data centers, high speed Campus and MAN links, VLAN separation a plus] • Excellent working technical knowledge of current network hardware, protocols, and network services, including [ Meraki MS250, MS350, MS355 and MS410. Cisco 3750, 3560, 2960, 2950, 4500, 6500 class switches, all ISR router platforms with related interface cards, TCP/IP, EIGRP, BGP, STP, PBR, VRF, MLPP, SNMP, and related protocols. • Excellent knowledge of VOIP technology, including [QoS, MGCP, RTP, SIP, SCP, H.323] • Excellent working knowledge of configuring and supporting wireless access points (Meraki and Cisco) • Excellent hardware and IOS troubleshooting experience. • Advanced technical knowledge of Cisco Nexus: [9k, 7k, 5k, 3k] is a must • Advanced knowledge of Cisco Controllers [ ISE and Prime] • Cisco ASA firewall knowledge • Network management, performance monitoring, network monitoring, inventory management, and backup tool software experience is essential. • Competency with testing tools and procedures for voice and data circuits, packet capturing, and protocol analysis experience is essential • Good understanding of the organization’s goals and objectives. • Knowledge of applicable data privacy practices and laws. • Experience with; tools including but not limited to Puppet, Solar Winds, New Relic APM/Synthetics/Insight, and Service Now. • Experience in creating reports using security and network appliances with primary administration tools (i.e. Cisco CSM, Splunk, Prime, Solar Winds) • Experience and familiarity with IT management products and services • Experience with networking, infrastructure, server, application and development technologies • Domain expertise with IT operations, security or compliance is desirable. • Global Team Player – This role is part of a larger team.

Skills & Abilities:  • Passion for delivery of Service Management • A high degree of creativity and “out-of-the-box” thinking • Ability to think broadly and strategically, balanced with high attention to detail. • Able to execute on multiple projects simultaneously in fast-paced environments. • Possesses a services and solution orientated approach • Strong writing, communication, and presentation skills • Outstanding interest in the connectivity fields • Empathy for others and willingness to work for the common goal • Ability to share knowledge and collaborate by developing content and documentation for distribution to other team members, managers and customers • Ability to handle pressure situations with clarity, focus and professionalism • Needs to be adaptable to rapid change • A very good understanding of “Quality” as it relates to Customer satisfaction Nice to have • Ability to interact and build strong relationships within all business and corporate functions • Excellent communication and extraordinary personal social skills • Ability to effectively execute on multiple simultaneous projects • Ability to work on a fast pace, ever changing global environment • Outstanding organization skills • Other network and IT certificates a plus • Takes responsibility and achieves results • Excellent organizing, time management and priority setting skills.

Work Conditions: • On-call availability. • Sitting for extended periods of time. • Occasional inspection of cables in floors and ceilings. • Lifting and transporting of moderately heavy objects, such as network equipment and peripherals.

Job Location: Remote