Systems Administrator

Location: Hybrid

Job Type: Full Time / Permanent

POSITION SUMMARY: The Systems Administrator works within the Business Technology department and is responsible for the delivery, availability, and performance of our technology services. This role reports to the Chief Technology Officer and is required to work closely with colleagues located across the firm’s North American offices and in any other global regions where business is conducted.

RESPONSIBILITIES: – Manage data backup and restore functions. – Manage networks – voice, fax, and data. – Manage servers. – Manage SQL databases. – Manage financial applications. – Assist with advanced troubleshooting. – Coordinate vendor access for support of higher-level resources. – Provide input on technology strategy. – Design, implement, maintain, and support complex IT systems. – Support and maintain overall network design and effectiveness. This includes, but not limited to, switches and routing, protocols for network connectivity, firewalls and various aspects of network security, system patching, virus protection, remote access, storage systems, virtual platforms, server hardware and software, desktop imaging, software distribution, telephone systems, cloud technologies, communication and collaboration tools, and others as assigned. – Support and maintain overall physical security design and effectiveness. This includes, but not limited to, security cameras, badge readers, ingress/egress, all hardware, software, and systems related to physical security, and others as assigned. – Maintain accurate inventory of hardware and software and maintain version updates and patches as specified in the IT Policies. – Recognize and escalate potential security issues to appropriate IT teams for further investigation and resolution. – Maintain software and hardware licenses, ensure all relevant systems have proper vendor maintenance contracts. – Provide thorough and relevant written documentation. – General availability outside of normal business hours to troubleshoot and resolve IT-related problems. – Strive for Five Nines of availability for all systems through rigorous planning and resilient design methods. – Assist broader teams in Firm projects and initiatives. – Act as a resource for other IT teams that do not have a local presence. – Act as a resource for other offices that do not have a local IT presence. – Adhere to strict secure computing practices. – Adhere to strict change management control. – Actively participate in Centers of Excellence or equivalent task forces. – Always maintains a high degree of professionalism, courteousness, and friendliness. – Other duties as assigned.

ESSENTIAL SKILLS: – Ability to read and interpret documents such as technical data, and procedure manuals. – Ability to write routine reports and correspondence. – Ability to speak effectively in interpersonal situations and before groups of employees. – Demonstrates attention to detail. – Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully. – Balances team and individual responsibilities. Contributes to building a positive team spirit. – Highly analytical. – Follows instructions, responds to direction. Commits to long hours of work when necessary to reach goals.

EDUCATION/EXPERIENCE: Bachelor’s Degree in Computer Sciences or a related field or equivalent work experience. Experience with Microsoft Azure is helpful but not required.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.