Systems Analyst (half PM / half BA)

Location: Hybrid - Butler, PA

Job Type: Full Time / Permanent

The Systems Analyst is primarily responsible to act as a liaison between the Information Technology (IT) group and business partners for system requirements and solution development. This position represents the business perspective of a system development project and is both an analyst and a project manager. The Systems Analyst will work with the Business Unit to: define business requirements, develop business processes, drive the System Development Life Cycle (SDLC) validate business processes against the system, organize and execute user testing and participate in end user training. The Systems Analyst will create the right level of documentation to make the project a success. The Systems Analyst will become the “subject matter expert”, both from a business perspective and a system functionality perspective, for his/her defined area of the system(s). The Systems Analyst will own the proper documentation and sign off that the requirements are being delivered with the end solution. The Systems Analyst will be the spokesperson and become the expert for all projects assigned. The Systems Analyst will bridge information gaps and communicate effectively to ensure all parties understand the project at hand and what is to be built.

Essential Functions:  1. Business Process development a. Definition of business problem and determine functional options for solutions. i. Work with business sponsor to create realistic business use cases that determine the process that a user will execute when using the new and/or enhanced system ii. Create business process test cases to test the new and/or enhanced system 2. Functional Specification development & Business Requirements documentation a. As needed, work with business sponsor to determine business requirements for new and/or enhanced system requests b. Create and own any necessary documentation for new and/or enhanced system development c. Hold requirements and review sessions, when needed, with cross-functional team members (Business sponsors, IT, other Business Analysts, operations, and training group). 3. Scope change control a. Monitor all issues associated with their area of responsibility b. Work with business sponsors, other IT function areas and IT management to prioritize issues c. Work with IT Leadership to determine resources and timing 4. Quality Assurance Testing a. Develop and execute system test plans to ensure Functional Specifications are delivered b. Document test results c. User Acceptance Testing i. Coordinate and execute user acceptance testing sessions 5. Training a. Assist training department and conduct application training when required b. Conduct/Assist in the development of the training material for the end user group c. Conduct/Assist with hands on training sessions for end user group 6. Project Support a. Responsible for creation and maintenance of accurate project status information that is communicated to the business sponsor(s) on regular scheduled intervals b. Participate in annual budgeting and day to day project management process to set scope, sizing and resourcing needs for upcoming projects 7. Primary contact for production issues escalation a. Determine actual issue b. Gather important data necessary for troubleshooting c. Work with Business sponsor and IT management to determine priority and resourcing d. Work with IT and Business Sponsor team members to resolve issues.

This position is responsible for the functions described for small to medium size stand-alone projects or integrated projects.

Reports to: Vice President, Finance

Competencies/Skills: • Energy, enthusiasm and an endless thirst to improve every day • Experience with ERP systems and business processes is a plus • Good problem solving and analytical skills • Exceptional interpersonal/team building skills including the ability to communicate with all levels of the organization and participate on multi-functional teams • Ability to work at a detailed level while maintaining an overall project perspective • Detail oriented • Effective written and verbal communication skills • Good organizational and time management skills • Good interpersonal skills. Must get along well in a team environment. • A strong self-starter • Ability to development project plans and build business flows/processes • Ability to function as an analyst, project manager, quality assurance tester, and master communicator who brings people together and is comfortable driving meetings.

Education/Certification: • 4-year college degree preferred; those without a degree who possess high intellectual horsepower will also be considered.

Experience: • 2 years in a business role as a power user or SME for a specific business process.

Compensation & Benefits: • Attractive compensation and benefits package including medical, dental, vision, 401k and more.