Systems Engineer- VDI

Location: Remote

Job Type: Full Time / Permanent

The Systems Engineer (VDI) role will be to architect, build, implement, and deliver a scalable Virtual Desktop and Application Environment. This role will be responsible for the design, maintenance, and optimization of the current Vmware Horizon environment. This includes virtualized desktops and applications running on Windows or Linux operating systems. This is a full time remote opportunity!

Engineering and Design Functions:  Implement enterprise-level virtual machine & virtualized application management solutions. Determine resource requirements to implement, upgrade and observe virtual environments based on current and forecasted demand. Ensure appropriate implementation of technology following all standards and best practices set forth by governing bodies. Participate in Security Compliance and Software Audit reviews. Contribute to the execution of large business initiatives including documentation, roadmaps, communication, product, and technical plan. Promote a culture of collaboration and knowledge sharing. Develop and share knowledge with foundational technology teams including infrastructure, operations, platform, and architecture to identify and implement solutions to help meet business needs. Mentor junior engineers in the Virtual space. Promote and facilitate training and encourage the adoption and usage of the platform.

Operational Support:  Provide VMware Horizon engineering support to Product, infrastructure, operations, and foundational teams. Perform root cause analysis and provide guidance to technical leadership regarding future issue prevention. Plan, draft, and execute Enterprise level change controls. On-Call support required for Retail/Enterprise impacting issues. Collaborate and assist in other Infrastructure projects and issues.

Learning:  Explore new technologies to continue to evolve the client experience, increase productivity and remove technical debt. Maintain expertise in the Cloud virtualization platforms through technical, product, and vendor training. Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations. Increases business acumen by learning about other parts of the business.

Education & Experience:  Bachelor’s Degree Information Systems Management or equivalent work experience. 5-7 years of experience in Retail industry. Virtualized Desktop Engineering, Virtualized Application, Enterprise Endpoint Management Vmware Horizon 7.x, 8.x (Required). Management Tools/Services Like: Vmware solutions (vSphere, vCenter, vRealize, Workspace One), Intune, MS Endpoint Manager, Marimba, Ansible, Microsoft Azure, Citrix (XenApp & Xen Desktop). Valuable Methodologies Like: Agile, Scrum, ITIL, Continuous Integration & Delivery (CICD). Reliability Engineering Scripting Languages & Skills Like: Python, PowerShell, VBScript, Jscript, API programming & development skills. Service Management Tools Like: Remedy, Jira, Service Now Endpoint OS Technologies Like: Windows 10/11, Linux (Ubuntu, Red Hat, CentOS) focusing on administration, patching, automation, and troubleshooting Monitoring Tools Like: ELK (Elasticsearch, Logstash, Kibana) Stratusphere UX, DynaTrace, NexThink, Instana.

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