Technical Project Manager / Business Analyst

Location: Pittsburgh, PA

Job Type: Full Time / Permanent

Seeking a new, full-time TPM/BA who is experienced in eliciting business requirements, leading workshops and prototyping efforts, analyzing scope, enforcing deadlines for key deliverables, and working with internal and external teams to provide high client satisfaction. To be effective, you should understand and articulate the business and technical implications of decisions that are being made by all stakeholders, while managing senior partner relationships to ensure successful project definition and delivery.
***Please Note: This role is not suitable for non-technical professionals. Hands-on programming experience in React or JavaScript is a plus.***


  • Lead cross-functional teams of UX/UI designers, engineers, quality analysts, and product owners, tactfully giving corrective critiques, delivery support, and guidance
  • Use various elicitation techniques needed to create solid requirements and specifications documentation
  • Explain technical concepts, limitations, and risks to both technical and non-technical stakeholders
  • Create and control requirements management plans
  • Create fully fleshed-out user stories and acceptance criteria for implementation
  • Create and monitor project schedules and report variances to relevant stakeholders
  • Provide internal reporting to executive team on status of projects and client satisfaction
  • Create and execute stakeholder communications plans
  • Drive resolution of risks and issues
  • Manage project budgets and report on variances
  • Ensure secure, robust, and scalable software solutions are delivered with quality and align with stakeholder goals

Education & Experience:

  • BA/BS degree in Software Engineering, related degree or equivalent practical experience
  • 3+ years of hands-on technical leadership and project management experience
  • 2+ years of experience in business requirements gathering and analysis; experience in hospitality and/or building systems a plus
  • Strong skills in formulating development plans
  • Experience working with and ability to build relationships with deeply technical people, as well as non-technical business and design teams
  • Excellent problem-solving and follow-up skills; must act as a proactive team player
  • Strong written, verbal and presentation skills; comfortable interacting with and managing enterprise clients and collaborating across many teams
  • Familiarity with project and support tools e.g. Smartsheet, JIRA, PagerDuty, etc.
  • Familiarity with software development methodologies e.g. agile/SCRUM/Kanban
  • UX/UI design experience is a plus
  • Hands-on experience in React and JavaScript (TypeScript) is a plus
  • 3-5 years project management experience or PMP certification
  • Project management experience for enterprise-level Hospitality (Hotels, Home, Real Estate, Smart Cities, IoT) or Retail clients
  • Excellent communication skills / experience interacting with VP-level stakeholders
  • Strong familiarity with software development, React/Javascript experience preferred
  • Experience with product development, solutioning and creating business requirements